Privacy Policy

Scope of this notice

This notice explains what personal information the ValoraWheels website collects, why it is collected, how it is handled and what choices are available to the people it belongs to.

It covers the pages and forms on this website. It does not cover the practices of insurers or other external sites reached through a link from here.

Information collected directly

Information is collected when it is entered into a form on this site. Depending on the form, that can include:

• Name, email address and telephone number.
• Details about a vehicle, such as its make, model, age and how it is used.
• Details about the people who drive it, where those are needed to prepare options.
• Account credentials where an account is created.
• The content of any message sent through the contact form.

Information collected automatically

Standard technical information is recorded when a page is opened. This can include the type of browser and device, general location derived from an internet address, the pages viewed and the time of the visit.

This information is used to keep the site working, to understand which pages are read and to protect against misuse. It is not used to build a profile for sale.

Cookies and similar technologies

Cookies are small files stored by the browser. On this site they support:

• Basic operation, such as remembering a session while a form is completed.
• Security, including protection against automated and repeated submissions.
• Aggregated measurement of how pages are used.
• Preferences that make a return visit smoother.

How the information is used

Personal information supplied through this site is used to:

• Respond to a message or a coverage request.
• Prepare and discuss auto insurance options that match the details given.
• Send service messages connected with an open request, such as confirmations and reminders.
• Send marketing messages where separate consent has been given for them.
• Maintain records, meet legal obligations and keep the site secure.

Text message consent

Consent for service and marketing text messages is given separately on the signup form and is never assumed from a visit to the site. Each type of consent stands on its own and neither is a condition of receiving information.

Marketing messages stop on a reply of STOP. A reply of HELP returns assistance information. Message frequency may vary, and standard message and data rates may apply.

Sharing of information

Information is shared only where it is needed to act on a request or to meet a legal duty. That can include:

• Licensed insurers and underwriters asked to review a request.
• Service providers who host the site, deliver email or deliver text messages, acting only on instructions.
• Regulators, courts or law enforcement where disclosure is legally required.
• A successor party, where the business itself changes hands, under the same commitments set out here.

Data retention

Personal information is kept only for as long as it is needed for the purpose it was collected for, or for as long as a legal or regulatory obligation requires it to be kept.

Records that are no longer required are deleted or reduced to a form that no longer identifies anyone.

Security

Reasonable technical and organizational measures protect the information held, including restricted access, encrypted transmission of form submissions and routine review of the systems in use.

No method of transmission or storage is completely secure, so absolute security cannot be promised. Any suspected problem with an account should be reported promptly using the details at the end of this notice.

Your choices and rights

Depending on where you live, you may be entitled to:

• Ask what personal information is held about you.
• Ask for a correction where a detail is wrong or out of date.
• Ask for information to be deleted, subject to legal retention duties.
• Withdraw consent for marketing messages at any time.
• Ask that your information not be sold or shared, which is already the standing position here.

Children

This site is intended for adults and is not directed at children. Personal information is not knowingly collected from anyone under the age of eighteen.

If information belonging to a minor has been submitted, please make contact using the details below so that it can be removed.

Changes and contact

This notice may be updated as the site or the law changes, and the revised version applies from the date it appears on this page.

Questions about privacy can be sent to ruth.k@valorawheels.com, by phone on +1 (570) 565 1767, or by post to 711 Davis St Scranton PA 18505.